TGT’s travel training workshops are geared toward front-line staff. The solutions we deliver on-site will help you close the gap from where you are, to where you need to be. We provide any number of skill sets for new or experienced Tour Directors, Customer Service Personnel, Heritage Site Interpreters, Guides, Airport Greeters or any other front-line staff. We specialize in helping individuals and teams develop the skills they need to excel.

From putting together the perfect presentation and speaking with confidence, to dealing with difficult questions and recognizing customer needs, TGT covers it all. A role of a Tour Director and other front line staff is not an easy one. Let us help to find the best training method for your company.

Our tools are flexible, engaging, influential, and we advocate a strong return-on-investment approach to training and people development. To determine what will work best in your situation, we must first discuss your needs and opportunities for enhancement.

Our materials are drawn from years of experience in the field. We base our workshops on a realistic approach to the business environment. Workshops may be an hour long or a few days, what ever you need. Our training is experience-based and highly interactive for maximum longevity, workplace application and return on investment.We are passionate about what we do. TGT facilitators are certified professionals who bring you decades of experience with private sector corporations and nonprofit organizations.

At the end of each session, participants receive a workbook, systematic guidelines for using the information learned and a Certificate of Attendance.

To discuss a workshop for your staff contact Kirsten Snowdon. We will discuss the needs of your company and provide a recommendation to what type of training your staff may need.